We strive to provide our customers with the highest quality products and services. To ensure transparency and clarity, we have established the following policy:
1. Product Eligibility:
All purchases made from Precious Chidera Online Store are subject to this No Refund/Return Policy unless explicitly stated otherwise in specific product or service terms and conditions. This policy applies to both physical products and digital goods.
2. Digital Goods:
Due to the nature of digital goods, including but not limited to software, ebooks, online courses, and digital downloads, all sales are final. No refunds will be provided once the purchase is made and the digital product is delivered or accessed.
3. Physical Products:
We do not offer refunds/returns for physical products unless the item is defective or damaged upon delivery or lost in transit. In such cases, we will gladly exchange the item or provide a replacement. To be eligible for a replacement, customers must notify us within 24 hours of receiving the product and provide supporting evidence, such as photographs or detailed descriptions of the damage.
4. Change of Mind:
We do not offer refunds or accept returns for purchases made due to a change of mind or personal preferences. We encourage customers to carefully review product descriptions, specifications, and any available customer reviews before making a purchase decision.
5. Service Fees:
Service fees, including but not limited to registration fees, subscription fees, or membership fees, are non-refundable once the service has been rendered or the subscription/membership period has commenced.
6. Customer Support:
If you encounter any issues or have questions regarding your purchase, we encourage you to contact our customer support team. We are committed to assisting you and finding suitable solutions whenever possible, within the limitations of this No Refund/Return Policy.
By making a purchase with Precious Chidera Online Store, you acknowledge and agree to abide by this No Refund/Return Policy.
Please note that this policy does not affect any statutory rights you may have under relevant consumer protection laws.
Precious Chidera reserves the right to update or modify this No Refund/Return Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website or other applicable platforms.
Please contact our customer support (email@example.com) team for further assistance if you have any questions or concerns regarding this policy.
Thank you for your understanding and cooperation.