Last Updated: [19th June, 2023]
Thank you for choosing Precious Chidera Online Store. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased from our website or other channels. Please read this policy carefully before placing an order.
1. Order Processing:
1.1. All orders are subject to verification and approval. We strive to process and ship orders promptly, usually within [3-5] business days from the date of order confirmation.
1.2. Please ensure the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
2. Shipping Methods and Carriers:
2.1. We offer various shipping methods to deliver your orders, including standard ground shipping, expedited shipping, and international shipping (where applicable). The available shipping options will be displayed during the checkout process.
2.2. The choice of shipping carrier will be determined by factors such as order destination, package weight, and shipping method selected. We partner with reputable carriers to ensure reliable and timely delivery.
3. Shipping Costs and Estimates:
3.1. Shipping costs are calculated based on the destination, weight, and dimensions of the package, as well as the selected shipping method.
3.2. Shipping cost estimates will be provided during checkout before finalizing your order. These estimates are subject to change based on actual package weight and dimensions.
3.3. The customer is responsible for Any additional customs duties, taxes, or fees imposed by the destination country for international shipments.
4. Delivery Timeframes:
4.1. Please note that these delivery timeframes are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier disruptions.
4.2. We are not liable for any loss, inconvenience, or expenses incurred due to delayed or unsuccessful deliveries.
5. Order Tracking:
5.1. Once your order has been shipped, we will provide you with a tracking number or link to track your package.
5.2. You can use the tracking information to monitor the progress of your shipment online. However, please allow a reasonable time for the carrier’s tracking system to update.
6. Shipping Restrictions:
6.1. Some products may be subject to shipping restrictions or regulations imposed by local authorities, carriers, or international laws. We reserve the right to refuse to ship certain products to specific locations.
6.2. If we cannot ship your order due to any restrictions, we will notify you and provide a full refund if payment has already been made.
7. Lost or Damaged Packages:
7.1. In the event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the carrier to initiate an investigation and resolve the issue to the best of our ability.
7.2. We recommend inspecting your package upon delivery and reporting any visible damages to the carrier immediately. Failure to report damages promptly may affect your ability to file a claim.
8. Returns and Exchanges:
8.1. For information about our return and exchange policies, please refer to our dedicated Returns Policy, which can be found on our Returns Policy page.
9. Changes to Shipping Policy:
9.1. We reserve the right to modify or update this Shipping Policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website. It